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Frequently Asked Questions

  • Q Can we provide IK10 testing?

    A
    Yes. Our facility can perform in-house IK10 impact tests. Testing includes steel ball impacts at standard heights and positions to verify glass strength and touch performance.
  • Q Is IK10 the same as vandal-proof?

    A
    No. IK10 is a standard rating; “vandal-proof” is an application description. A vandal-proof device may meet IK10, but IK10 only guarantees resistance to mechanical impact up to 20J.
  • Q Is IK10 suitable for all outdoor applications?

    A
    Not necessarily. IK10 only addresses impact resistance, not weatherproofing. Outdoor installations require IP protection, sunlight-readable brightness, and temperature tolerance in addition to IK10.
  • Q Can IK10 displays be customized for large sizes?

    A
    Yes, IK10 designs can be applied to screens larger than 32 inches. Large displays require thicker glass or reinforced frame structures to maintain IK10 protection across the entire surface.
  • Q How does temperature affect IK10 performance?

    A
    Extreme temperatures can affect touch sensitivity but not structural IK10 compliance. Display electronics and touch sensors need proper thermal management. IK10 rating strictly measures impact, not thermal resilience.
  • Q How does IK10 rating affect long-term display durability?

    A IK10 ensures impact resistance, extending the lifespan in high-risk environments. By withstanding shocks up to 20J, the display glass and touch sensors experience less mechanical stress, reducing maintenance and replacement needs.
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